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Suppliers and materials

How should incoming materials be received, quarantined, sampled and released for use?

Check each delivery on arrival for correct labelling, damage, broken seals and contamination, give each lot a receipt code, and hold it in physical or administrative quarantine. Sample representative containers under a written plan and test or examine the lot against its specification, always including an identity test. Only the quality unit releases or rejects it. Only released material within its retest date may be used, and rejected material stays under quarantine so it can’t be used by mistake.

Illustration of a seal following a reagent container from storage through identity scanning.

1What the rules cover.

In the US, 21 CFR 211.80 requires written procedures “describing in sufficient detail the receipt, identification, storage, handling, sampling, testing, and approval or rejection of components and drug product containers and closures”, and those procedures must be followed.¹ In the EU, Chapter 5 of the GMP guide, in its version in operation since 1 March 2015, says receipt, quarantine, sampling, storage, labelling and dispensing should all follow written procedures.² ICH Q7 asks API manufacturers for the same written procedures, with quarantine named explicitly.³

Step21 CFR 211EU GMP Chapter 5ICH Q7
Check on receipt211.82(a)5.3, 5.4, 5.307.20
Code each lot and show its status211.80(d)5.31, 5.327.24
Quarantine until released211.82(b), 211.84(a)5.57.20
Sample representatively211.84(b), (c)5.33 and Annex 87.33 to 7.35
Test, with identity on each lot211.84(d)5.357.30 to 7.32
Release or reject211.84(e), 211.895.347.44
Use oldest first; retest when needed211.86, 211.875.7, 5.347.42, 7.50

2Check the delivery before accepting it.

On receipt and before acceptance, each container or group of containers is examined visually “for appropriate labeling as to contents, container damage or broken seals, and contamination”.⁴ ICH Q7 adds evidence of tampering, and a check that the supplier’s name for the material matches the in-house name where they differ.³

EU GMP adds document checks. The receiver checks the package’s integrity, including any tamper-evident seal, and that the delivery note, purchase order, supplier’s labels and the approved manufacturer and supplier information all agree. The checks on each delivery are documented, and any damage or other problem that might affect quality is investigated, recorded and reported to Quality Control.² If the supplier of a critical material is not its manufacturer, ICH Q7 expects the manufacturer’s name and address to be known.³ For time- and temperature-sensitive products, WHO’s model guidance also asks the receiver to record any transport delays and the status of attached temperature recorders, and to verify that the required storage and transport conditions were maintained.⁵ How to handle a temperature excursion covers what follows when they were not.

3Code each lot and quarantine it.

Each container or grouping of containers gets “a distinctive code for each lot in each shipment received”, that code is used to record the lot’s disposition, and each lot is identified by status: quarantined, approved or rejected.¹ If one delivery contains several batches, EU GMP treats each batch separately for sampling, testing and release.²

The material then waits in quarantine until it has been tested or examined and released.⁴ EU GMP allows the quarantine to be physical or administrative, starting immediately after receipt.² Labels in the store show the material’s name and internal code, the batch number given at receipt, its status (such as quarantine, on test, released or rejected) and its expiry or retest date; with a fully computerised storage system, not all of that has to be legible on the label.² For bulk materials added to silos or tanks, ICH Q7 says incoming material is identified, tested if appropriate and released before it is mixed with existing stock.³

4Sample and test it.

Each lot is “withheld from use until the lot has been sampled, tested, or examined, as appropriate, and released for use by the quality control unit”.⁶ Representative samples are taken from each shipment of each lot. Sampled containers are cleaned where needed, opened and resealed so as to prevent contamination, and marked to show a sample was taken. Each sample is labelled with the material, lot, container, date and the person who took it, and top, middle and bottom samples from one container are not composited when stratified sampling is needed.⁶ How many containers to sample is covered in raw material sampling plans.

Testing must include at least one identity test on each component, using a specific identity test if one exists. The other specification tests can be replaced by a supplier’s report of analysis only under the conditions set in 211.84(d)(2).⁶ Relying on a supplier’s CoA explains them. EU GMP requires identity testing of each batch of starting material according to Annex 8, and procedures that assure the identity of the contents of each container.²

FDA’s CGMP questions and answers say containers and closures can generally be sampled in the warehouse, but sterile or depyrogenated ones need conditions equivalent to their claimed quality. It also says samples must be taken by the manufacturer after receipt: pre-shipment or “piggyback” samples are generally not acceptable.⁷

5Release or reject it.

A lot that meets its written specifications for identity, strength, quality and purity may be approved and released for use; a lot that does not is rejected.⁶ Rejected material is identified and held “under a quarantine system designed to prevent their use in manufacturing or processing operations for which they are unsuitable”.⁸ EU GMP allows only starting materials released by Quality Control and within their retest period to be used.²

After release, approved stock is rotated so the oldest is used first, with temporary, appropriate deviations allowed.⁹ Approved material is retested and approved or rejected again when needed, for example after long storage or exposure to air, heat or other conditions that might affect it.¹⁰

6How it runs in Seal.

In Seal, a receipt is matched to the expected material, manufacturer and lot, and each physical container is recorded with its condition and quarantine location. Sampling, results and the use decision stay linked to the containers that arrived, so a container with no identity result or a damaged seal keeps the receipt on hold instead of being lost in the count, and a supplier’s certificate stays distinct from the site’s own results. The raw materials blueprint follows the authorised status, expiry or retest condition and remaining quantity into storage and dispensing.

Location and permission to use are separate facts: moving a held container onto an available-stock rack does not release it, and a decision applies only to the containers it names, as the quarantine location review works through. In inventory, eligibility is checked again at the moment of use, and the execution record keeps the exact container and quantity consumed.

References

  1. 121 CFR 211.80, General requirements, eCFR. https://www.ecfr.gov/current/title-21/chapter-I/subchapter-C/part-211/subpart-E/section-211.80 (read 6 November 2026)
  2. 2EudraLex Volume 4, Part I, Chapter 5, Production, European Commission, in operation from 1 March 2015. https://health.ec.europa.eu/document/download/4a1fdb4f-6f6f-49c4-b264-8056e5bbe078_en?filename=chapter_5.pdf (read 6 November 2026)
  3. 3ICH Q7, Good Manufacturing Practice Guide for Active Pharmaceutical Ingredients, sections 7.1 to 7.5, ICH, 10 November 2000. https://database.ich.org/sites/default/files/Q7%20Guideline.pdf (read 6 November 2026)
  4. 421 CFR 211.82, Receipt and storage of untested components, drug product containers, and closures, eCFR. https://www.ecfr.gov/current/title-21/chapter-I/subchapter-C/part-211/subpart-E/section-211.82 (read 6 November 2026)
  5. 5Model guidance for the storage and transport of time- and temperature-sensitive pharmaceutical products, WHO Technical Report Series No. 961, Annex 9, section 8.2, WHO, 2011. https://cdn.who.int/media/docs/default-source/medicines/norms-and-standards/guidelines/distribution/trs961-annex9-modelguidanceforstoragetransport.pdf (read 6 November 2026)
  6. 621 CFR 211.84, Testing and approval or rejection of components, drug product containers, and closures, eCFR. https://www.ecfr.gov/current/title-21/chapter-I/subchapter-C/part-211/subpart-E/section-211.84 (read 6 November 2026)
  7. 7Questions and Answers on Current Good Manufacturing Practice Requirements: Control of Components and Drug Product Containers and Closures, questions 2 and 4, FDA, content current as of 16 November 2022. https://www.fda.gov/drugs/guidances-drugs/questions-and-answers-current-good-manufacturing-practice-requirements-control-components-and-drug (read 6 November 2026)
  8. 821 CFR 211.89, Rejected components, drug product containers, and closures, eCFR. https://www.ecfr.gov/current/title-21/chapter-I/subchapter-C/part-211/subpart-E/section-211.89 (read 6 November 2026)
  9. 921 CFR 211.86, Use of approved components, drug product containers, and closures, eCFR. https://www.ecfr.gov/current/title-21/chapter-I/subchapter-C/part-211/subpart-E/section-211.86 (read 6 November 2026)
  10. 1021 CFR 211.87, Retesting of approved components, drug product containers, and closures, eCFR. https://www.ecfr.gov/current/title-21/chapter-I/subchapter-C/part-211/subpart-E/section-211.87 (read 6 November 2026)

AQuestions and answers

Can containers and closures be sampled in the warehouse?

Generally yes, according to FDA, provided the sampling does not contaminate the material and the procedure limits exposure: wiping outer surfaces, keeping the package open briefly and resealing it properly. Containers or closures that are sterile or depyrogenated must be sampled under conditions that match that quality, which a warehouse does not provide.

Does quarantine have to be a physical area?

Not necessarily. EU GMP allows incoming materials to be quarantined physically or administratively, and with a fully computerised storage system not every status detail has to be printed on the label. In the US, Part 211 requires quarantine and a clear status for each lot, and the system has to prevent untested or rejected material from being used.

What if one delivery contains several lots?

Each lot is handled separately. Part 211 requires a distinctive code for each lot in each shipment and representative samples of each shipment of each lot, and EU GMP treats each batch in a delivery as separate for sampling, testing and release.

Can we use the supplier’s pre-shipment samples?

FDA says generally not: the samples used to meet 211.84 should be taken by the drug product manufacturer from the containers after receipt. FDA points out that a container’s contents can differ from its label through mistakes by the supplier or repacker, or substitution during distribution and warehousing before the manufacturer receives it.

When does approved material need retesting?

When something could have changed it. Part 211 requires retesting or re-examination as necessary, for example after long storage or exposure to air or heat, and EU GMP allows only materials within their retest period to be used. The quality unit approves or rejects the material again on the results.

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