Seal vs TrackWise Digital

1TrackWise Digital and Seal, side by side.

TrackWise Digital is Honeywell’s cloud quality management system, built on the Salesforce platform, and Honeywell also offers TrackWise, its on-premise QMS.¹² Both record and route quality processes across an enterprise; Honeywell’s brochure calls TrackWise Digital a centralised system of record.³ In Seal, teams configure lab, manufacturing and quality workflows on one platform around a shared ontology, so the change that closes a CAPA can be the new version of the workflow people run.

2What TrackWise Digital is built for.

TrackWise Digital is built for enterprises that want standard, pre-validated quality processes across their sites and suppliers.

TrackWise was developed by Sparta Systems of Hamilton, New Jersey. When Honeywell agreed to acquire Sparta in December 2020, it said Sparta served more than 400 customers, including 42 of the world’s top 50 pharmaceutical companies.⁴ Sparta’s website is now Honeywell’s life sciences site, which describes its solutions as formerly Sparta Systems.⁵ Since Honeywell Aerospace’s spin-off on 29 June 2026, the parent company, Honeywell International Inc., has operated as Honeywell Technologies, and Honeywell’s TrackWise page names Honeywell Technologies as the company delivering its quality management solutions.⁶²

Honeywell sells both TrackWise products within its TrackWise Quality Suite, alongside applications for product quality review and quality management review.⁷ In January 2025 it grouped its life sciences software as the TrackWise Life Sciences Platform: TrackWise Quality, TrackWise Manufacturing, TrackWise Apps such as Recall Management, and TrackWise Services.⁸

TrackWise Digital covers nonconformances and out-of-specification results, deviations, CAPA, audits, change management, document and training management, complaints, supplier quality and product registration tracking.¹ Its supplier portal lets suppliers and contract manufacturers work on audits, incidents, corrective actions and changes, its complaint handling includes FDA eMDR adverse-event reporting, and its risk management has templates for ISO 14971 and ICH Q9.³ Honeywell packages its standard processes as Quality Process Accelerators (QPAs), pre-validated processes built on nearly three decades of industry practice.⁹ It says the QPAs support automated validation through software updates.³ For startups and small and medium-sized companies it offers TrackWise Digital QuickTrack, a streamlined solution and delivery approach.¹

TrackWise AI applies generative AI, natural language processing and machine learning to complaints, deviations, nonconformances, CAPA, change control and audit records. It suggests a complaint’s type, reportability and severity, writes summaries of quality events, finds related events to avoid duplicate investigations, and offers a Root Cause Advisor that correlates similar anomalies in historical data.¹⁰¹¹ Honeywell says every AI-assisted quality record requires human approval, with the audit trail showing human accountability.¹⁰

3Classic TrackWise and TrackWise Digital.

The two products share a name and a vendor, but differ in where they run and what they are built on.

TrackWise, which Honeywell also calls TrackWise QMS, is on-premise QMS software with best-practice workflows for quality processes. It reports through TrackWise QualityView, which has a built-in ETL tool to move data to a reportable database, and Honeywell lists integrations with ERP, CRM, LIMS, PLM and MES systems. Honeywell provides documentation and support for maintaining TrackWise environments and directs customers who want to modernise to TrackWise Digital.²

TrackWise Digital is cloud-based software as a service on the Salesforce platform.¹ It uses the Salesforce Lightning interface, and Honeywell describes Salesforce’s API library as its route to data lakes, ERP and manufacturing systems.¹² Honeywell publishes conversions between the two, such as Eisai’s: a TrackWise customer since 2006, it had used the on-premise product for processes including corrective actions and change control, and moved them to TrackWise Digital.¹³

For a team on classic TrackWise, the comparison and the routes below apply in the same way: both TrackWise products record and route quality processes, while Seal runs the work or reads it directly.

4How a CAPA reaches the work.

TrackWise Digital links a CAPA to change control and training. In Seal, the change itself is the record that reaches the work.

TrackWise Digital’s CAPA module automates CAPAs initiated by deviations, incidents, complaints and other quality events. It tracks CAPA plans, verifies effectiveness over time and integrates with change control and training.¹⁴ Change management takes a change from request through pre-approvals, change execution, follow-up approvals and implementation.¹⁵ For the shop floor, Honeywell sells TrackWise Manufacturing, a modular operations platform powered by Honeywell Aptica that combines MES functions, process visualisation and a batch historian, with recipe control and electronic batch records. Honeywell offers it integrated with the TrackWise Quality suite to unify quality and manufacturing data.¹⁶

In Seal, a procedure revision, the workflow that executes it, the qualification it requires and the copies at the line are records one changeset can reach. In the example in Seal’s change control blueprint, proposed v05 of line-clearance procedure SOP-PKG-014 adds one instruction: a qualified second person independently verifies clearance before the line starts. Changeset CHG-014 links that revision to each record it affects, each with an owner and the evidence needed to close it. The execution form FRM-PKG-014 gains the second check, with verification that missing and failed checks follow the blocked path. The verifier’s qualification, TRN-014, needs an observed clearance. The line-side copy of v04 is reconciled with the v05 cutover.

The new version takes effect by a recorded decision once that evidence is in, and work already running keeps the version it started under. Neil can prepare the change: it compares the current procedure with the proposed check, shows the source behind each affected record, and drafts the workflow and its verification cases. People confirm the scope, run the verification and decide release, and the effectiveness review then measures the work that follows.

5Where TrackWise Digital is the better fit.

TrackWise Digital is the better fit for large, multi-site quality organisations that want standard processes from a vendor with a long enterprise record.

• You are standardising quality processes across many sites and want to start from Honeywell’s pre-validated QPAs.⁹
• You handle complaints at volume, especially for medical devices: TrackWise AI suggests type, reportability and severity, and TrackWise Digital supports FDA eMDR adverse-event reporting.¹⁰³
• You work closely with suppliers and contract manufacturers and want them in the system through a supplier portal.³
• Your company already runs on Salesforce. TrackWise Digital uses the Salesforce platform and interface, and Honeywell partners with Salesforce to combine TrackWise Quality with Salesforce Life Sciences Cloud.¹²¹⁷
• You run classic TrackWise and want to stay with the same vendor while moving to the cloud.¹³
• You want quality connected to plant control systems: TrackWise Manufacturing integrates with PLCs, DCS, historians and third-party batch execution systems.¹⁶

6Where Seal is the better fit.

Seal is the better fit when the aim is for each investigation to change how the work runs, across laboratory, manufacturing and quality.

• You want laboratory, manufacturing and quality work on one platform and one shared ontology. An investigation then follows the batch, sample, procedure version and training record directly, and an out-of-specification result links back to its sample, method, instrument file and specification.
• You want Neil to configure the first version of the workflow from your own procedure. It proposes the record structure, fields, steps, roles and review gates, and your team checks the proposal against how the work actually runs.
• You expect to keep improving the process. Each improvement becomes a new process version with its specifications, test evidence and approvals; selected acceptance tests run when a changeset is prepared for review, publication requires current passing results, and earlier runs keep the version they used.
• You want an AI agent whose output is work in the system: a configured workflow, an assembled investigation or a prepared change. Neil works within the requester’s permissions and never releases a change on its own, and AI can be switched off for the whole organisation. In line with the EU’s draft GMP Annex 22 on AI, Neil is not used in GMP execution. It helps set up configuration, which your team verifies and releases under change control.

7Running Seal alongside TrackWise.

Seal has no dedicated TrackWise or TrackWise Digital connector. Where a system is not on Seal’s integrations list, Seal’s REST API and Scripts can connect it, and Seal can review its interfaces with you.

Seal’s API reads and writes records from another system or your own application. Agree the records, the direction of transfer, the credentials and the failure handling before setting up the connection. Scripts are versioned Python in Seal that can call an external service after an event or on a schedule; they are edited in a changeset, tested and published like other Seal records. On the TrackWise side, Honeywell names Salesforce’s API library as TrackWise Digital’s integration route, and lists ERP, CRM, LIMS, PLM and MES integrations for on-premise TrackWise.¹²²

Start with read access: scope an initial investigation around the records it needs, and treat any write-back to TrackWise as a separate decision with defined actions, review gates and audit evidence. Qualify the connection by defining source identifiers and field mappings, testing missing, delayed and duplicate records, and reconciling transferred records against the source. The regulatory guide covers these checks. The scope also names which system stays the source of truth for each record.

8Moving from TrackWise to Seal.

Move one process first. TrackWise stays the record for everything you have not moved.

1. Pick a process where corrective actions should end in a change to the work, such as line clearance, a hold time or a release test.
2. Bring the procedure, one representative event and the records it touches. Sample material works for a first look; arrange an NDA before sharing confidential records.
3. Neil proposes the workflow from the procedure, and your quality team checks it against the work. Once the scope is agreed and the inputs received, Seal prepares the first working process and its validation pack within 48 hours. Production timing then depends on scope, interfaces, migration and your release requirements.
4. Exercise the workflow and its failure cases, including a change to a limit or approval route, before you approve release.
5. Agree which records move and which stay retrievable in TrackWise. Within that scope, relationships, attachments, versions and available audit context are preserved, and representative records are reconciled and retrieval verified before you rely on the new workflow. Existing procedures can come across in bulk as PDFs and become structured Seal documents as each is revised.

If you run on-premise TrackWise and are weighing a move, you can evaluate Seal on one process without deciding the rest. Retention obligations continue for the records that stay in TrackWise. The deviation and CAPA blueprints show those workflows in detail.