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ComplianceQuest manages quality on Salesforce. Seal runs quality, the lab and the batch on its own platform.

Seal, the GxP execution system, is your eBR, your QMS and more. Neil, your AI agent, does the paperwork across your systems. You sign. Skye Biologics cut non-⁠conformances by 40%. Start with one process beside ComplianceQuest.

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Where ComplianceQuest falls short.

From ComplianceQuest’s own pages and announcements, and an independent review.

  • A Salesforce licence
    “beyond the ComplianceQuest quote”
    Each Salesforce update
    “requires validation testing”
    Seal
    Its own platform

    Salesforce comes with it.

    A review of its EHS product says ComplianceQuest needs a Salesforce licence beyond its quote, and that each Salesforce update requires validation testing. Seal runs on its own platform, and the tests for your configuration run when you change it.

    EHS Reviews, July 2026
  • 2013
    Founded, on Salesforce
    June 2026
    Batch records, as BatchQuest

    Batch records came thirteen years later.

    ComplianceQuest was founded on Salesforce in 2013 and launched BatchQuest, “a new Electronic Batch Record (EBR) Solution Suite”, in June 2026. In Seal, the laboratory, the batch and quality have shared one platform from the start.

    ComplianceQuest, June 2026
  • LIMS
    Integrated through APIs
    ERP, MES
    Integrated through APIs
    Seal
    One set of records

    The laboratory is another system.

    ComplianceQuest connects its quality system to LIMS, ERP and MES through REST APIs, so a result and the investigation it starts live in different systems. In Seal, the lab, the batch and quality are one set of records.

    ComplianceQuest, Integration, April 2026
  • CQ.AI
    Helps author records
    Also
    Suggests root causes
    Neil
    Drafts the change

    Its AI writes up the record. Neil drafts the change.

    CQ.AI helps users author records and generates suggested root causes, actions and investigation summaries. Neil prepares the change itself and the paperwork around it, for your team to approve.

    ComplianceQuest, August 2026

See it in Seal.

Real Seal screens with fictional test data: one late transfer, from the batch record to the fix, then Neil’s overnight release review.

  1. 1

    Each value at the step it belongs to.

    Batch B-041’s readings are recorded as the work happens, with its sample and its deviation linked to the record.

    Batch record B-041, post-mix hold and transfer, in Seal: the instruction to transfer within 45 minutes of completing the mix, process readings at 10:12, 10:42 and 11:04 with temperature and pH, and the linked lab sample IPC-041 and investigation DEV-018.
    1. The step’s limitTransfer within 45 minutes of completing the mix.
    2. Recorded as it happensMix complete at 10:12, transfer at 11:04: 52 minutes.
    3. The deviation, linkedDEV-018 sits on the batch record it concerns.
  2. 2

    The deviation starts with its evidence.

    DEV-018 has the batch, its readings and the sample linked, so the investigation starts from the facts.

    Deviation DEV-018, extended post-mix hold, in Seal: the affected batch B-041, the transfer 52 minutes after mixing against a permitted 45, and a table of evidence from the process readings, temperature readings and sample IPC-041.
    1. The batchB-041, the batch the deviation concerns.
    2. What happened52 minutes, against a permitted 45.
    3. The evidenceReadings and the sample, from the same records.
  3. 3

    The fix is a change to the workflow.

    CC-019 makes the record calculate the hold and route anything over 45 minutes. It is verified before release, and the next batch runs the new version.

    Change CC-019, elapsed-time check, in Seal: DEV-018 as the reason, the affected procedure MBR-014, a table of current and proposed workflow behaviour, a verification plan at 44, 45 and 46 minutes and a missing start time, and a release review for authorised people.
    1. From the deviationDEV-018 is the reason for the change.
    2. The workflow itselfThe hold is calculated from both timestamps, and anything over the limit is routed for assessment.
    3. Verified before releaseAt 44, 45 and 46 minutes, and with a start time missing.
  4. 4

    Neil checks every lot. People decide.

    Overnight, Neil checked each lot against its release plan and said what its record leaves out.

    The release board in Seal: 111 lots in release across three sites, $123M waiting, 86 with nothing open, and a table of the lots with findings, each with Neil’s summary, its value and a predicted certification date.
    1. The morning, in two lines111 lots and $123M waiting. 86 need only a decision.
    2. Neil’s summary of each lotWhat is open, and where Neil found it.
    3. A predicted certification dateFrom how long this site’s lots have taken.

What Seal’s customers measured.

Each figure links to the customer’s story.

QualityAcclinate and Skye Biologics

−50%
quality cycle times at Acclinate, from a procedure change to everyone trained.Acclinate
−40%
non-conformances at Skye Biologics, with training checked before execution.Skye Biologics

RecordsMiAlgae and Bioventix

−75%
documentation time at MiAlgae, from the lab to commercial production.MiAlgae
−80%
document admin time at Bioventix, after two decades on paper.Bioventix

ComplianceQuest and Seal, side by side.

Every source is listed under References.

ComplianceQuestSeal
What it isQRC platform built on Salesforce, founded 2013¹²The GxP execution system: your eBR, your QMS and more
Built forDevices, pharma, aerospace, automotive¹Devices, diagnostics, drugs, biologics
Data modelQuality records in a Salesforce managed package³Primitives your team composes: record types, their relationships, steps and checks
AICQ.AI: helps author records, suggests root causes and actions⁴Neil, Seal’s AI agent, prepares changes to the process; your team approves them
PlatformA Salesforce managed package⁵Seal’s own platform, one set of records
Platform releasesSalesforce’s, three a year⁶Seal’s releases come with supplier evidence; your team assesses each against its intended use
Batch recordsBatchQuest, launched June 2026⁷Versioned, on the same records as lab and quality
LaboratoryLIMS through integration⁵LIMS and ELN on the same records
A supplier changeSupplier portal and change control⁸⁹Scope checked at each receipt

Summary

The story
ComplianceQuest is good for quality, risk and compliance management on Salesforce. It was founded in 2013 by the team that had earlier started and sold Pilgrim Software, now IQVIA SmartSolve, and this time they built on Salesforce from the start.²⁶ Its quality records live in a Salesforce managed package, and one review site, on its EHS product, says that needs a Salesforce licence and that each Salesforce release needs validation testing.³ Batch records launched only in June 2026, as a new product suite called BatchQuest, and a LIMS is still something it integrates.⁷⁵ CQ.AI helps people author records and suggests root causes and actions inside the quality system.⁴ If your company already runs on Salesforce and quality is a department of its own, it can work well. Most teams need the deviation, the batch and the test on the same records.

1What ComplianceQuest offers.

ComplianceQuest describes itself as a quality, risk and compliance (QRC) system built on Salesforce.¹ The company began in 2013, and its founders had built an on-premises quality application, Pilgrim, before it.²⁶ Its regulation pages range from ISO 13485 for medical devices to AS 9100 for aerospace and IATF 16949 for automotive, and for pharmaceutical and biotech companies it addresses 21 CFR Parts 210, 211 and 600.¹¹⁰ It integrates with ERP, MES, CRM, HR, LIMS and learning systems through REST APIs.⁵

In June 2026 it launched BatchQuest, a new suite to define, manage and execute electronic batch records, integrated with its QMS, document, training and asset products.⁷ Its AI, CQ.AI, gained agents in its Summer ’25 release, and in Summer ’26 expanded across change management, investigations and safety, where it helps people author records, finds similar past records and suggests root causes and actions.¹¹⁴

2Running Seal alongside ComplianceQuest.

Teams usually move to Seal one process at a time. Seal’s ComplianceQuest connection is set up per project on the platform’s Salesforce-based REST interfaces: map the installed objects, field permissions and relationships in your organisation. In scope are the ComplianceQuest records and relationships exposed through your Salesforce configuration. Start with read access; any change in ComplianceQuest needs separately configured actions and controls.

Once API access and mappings are configured, Neil can:

  • trace a selected quality event to permitted customer, lot and manufacturing records;
  • collect the linked quality records for a change assessment and identify where implementation evidence is absent;
  • draft a cross-system account of events, actions and unresolved work for a quality review.

Each connection records which system stays the source of truth while the move is under way, so ComplianceQuest can keep supplier records, complaints and existing CAPAs while the first laboratory or manufacturing process runs in Seal and reads the records it needs.

3Moving from ComplianceQuest to Seal.

Start with one process.

  1. Choose a process where quality and the work should share one record, such as incoming material acceptance, a release test or a batch step with recurring deviations.
  2. Bring the procedure, a representative event and the records it touches, such as a supplier change notification and the receipts it may affect. Start with sample material, or arrange an NDA before sharing confidential records.
  3. Neil configures the workflow from that procedure, and your quality team checks it against how the work runs. Once the scope is agreed and the inputs received, Seal prepares the first working process and its validation pack to evaluate within 48 hours. Production timing then depends on scope, interfaces, migration and your release requirements.
  4. Connect ComplianceQuest read-only for the supplier and quality records the process needs, and exercise the failure cases: an unqualified site, a changed specification and an expired condition.
  5. Agree which records move and which stay retrievable in ComplianceQuest. Within that scope, relationships, attachments, versions and available audit context are preserved, and representative records are reconciled and retrieval verified before you rely on the new workflow.

Retention obligations continue for the records that stay in ComplianceQuest. The supplier quality and QMS blueprints show those workflows in detail.

References

  1. 1About Us, ComplianceQuest, as archived on 7 October 2026. https://web.archive.org/web/20261007085143/https://www.compliancequest.com/about-compliancequest/ (read 5 November 2026)
  2. 2Tampa software firm ComplianceQuest raises $36M, St Pete Catalyst, 11 September 2019. https://stpetecatalyst.com/tampa-software-firm-compliancequest-raises-36m/ (read 5 November 2026)
  3. 3ComplianceQuest EHS Review: Features, Pricing & Pros, EHS Reviews. https://ehsreviews.com/compliancequest-ehs-review/ (read 5 November 2026)
  4. 4ComplianceQuest Announces Summer ’26 Release, ComplianceQuest via Newswire, 4 August 2026. https://www.newswire.com/news/compliancequest-announces-summer-26-release-accelerating-ai-powered-22835465 (read 5 November 2026)
  5. 5Integration, ComplianceQuest, as archived on 7 April 2026. https://web.archive.org/web/20260407195457/https://www.compliancequest.com/integration/ (read 5 November 2026)
  6. 6The Platform Chronicles: 10 Questions with Prashanth Rajendran, CEO, ComplianceQuest, AppExchange and the Salesforce Ecosystem (Salesforce, on Medium), 23 March 2022, as archived on 17 September 2022. https://web.archive.org/web/20220917220036/https://medium.com/inside-the-salesforce-ecosystem/platform-chronicles-10-questions-ceo-compliancequest-6904f597286a (read 5 November 2026)
  7. 7ComplianceQuest Launches BatchQuest, ComplianceQuest via Newswire, 9 June 2026. https://www.newswire.com/news/compliancequest-launches-batchquest-an-intelligent-batch-record-22795132 (read 5 November 2026)
  8. 8Supplier Management Software, ComplianceQuest, as archived on 27 March 2026. https://web.archive.org/web/20260327132746/https://www.compliancequest.com/supplier-management-software/ (read 5 November 2026)
  9. 9Change Management, ComplianceQuest, as archived on 27 March 2026. https://web.archive.org/web/20260327132747/https://www.compliancequest.com/change-management/ (read 5 November 2026)
  10. 10Pharmaceutical and Biotech Industry, ComplianceQuest, as archived on 7 April 2026. https://web.archive.org/web/20260407193557/https://www.compliancequest.com/industry/pharmaceutical-biotech/ (read 5 November 2026)
  11. 11ComplianceQuest Unveils Summer ’25 Release: CQ.AI Agents, ComplianceQuest via Newswire, 2 October 2025. https://www.newswire.com/news/compliancequest-unveils-summer-25-release-cq-ai-agents-usher-in-a-new-22649339 (read 5 November 2026)

AQuestions and answers

Is Seal better than ComplianceQuest?

Yes. ComplianceQuest is good for quality, risk and compliance management on Salesforce. It was founded in 2013 by the team that had earlier started and sold Pilgrim Software, now IQVIA SmartSolve, and this time they built on Salesforce from the start. Its quality records live in a Salesforce managed package, and one review site, on its EHS product, says that needs a Salesforce licence and that each Salesforce release needs validation testing. Batch records launched only in June 2026, as a new product suite called BatchQuest, and a LIMS is still something it integrates. CQ.AI helps people author records and suggests root causes and actions inside the quality system. If your company already runs on Salesforce and quality is a department of its own, it can work well. Most teams need the deviation, the batch and the test on the same records. Seal has no fixed model of one kind of work. It is built from primitives: record types, the relationships between them, and the steps and checks that use them, which your own team composes into your process, with Neil able to prepare each change for approval. So one platform runs process development, the laboratory, manufacturing, batch release and the quality system, and each change becomes a new version, released once its selected tests pass, while earlier runs keep theirs. Moving from paper, Skye Biologics cut non-conformances by 40%, with training checked before execution.

Is Seal an alternative to ComplianceQuest?

Yes. Seal covers document control, training, CAPA, deviations, change control, complaints, audits, suppliers and risk, and runs the laboratory, batch records and equipment on the same records. A corrective action is released as a tested change to the workflow and measured on the runs that follow, and supplier scope is checked at each receipt.

Is Seal a LIMS as well as a QMS?

Yes. Seal’s LIMS, ELN and stability workflows run on the same records as its QMS and batch records, so an out-of-specification investigation links directly to the sample, method, instrument file and specification behind the result. ComplianceQuest reaches laboratory data by integrating with a separate LIMS.

Is ComplianceQuest built on Salesforce?

Yes. ComplianceQuest describes its platform as built on Salesforce. One review site, on its EHS product, says it needs a Salesforce licence beyond the ComplianceQuest quote, and that each Salesforce platform update, which comes three times a year, needs validation testing. Seal runs on its own platform, with the laboratory, manufacturing and quality on one set of records.

Can Seal work alongside ComplianceQuest?

Yes. Seal’s ComplianceQuest connection is set up per project on the platform’s Salesforce-based REST interfaces, mapped to the installed objects, field permissions and relationships in your organisation. It starts with read access, so Neil can trace quality events to lot and manufacturing records and prepare change assessments.

What is ComplianceQuest designed for?

ComplianceQuest describes itself as a quality, risk and compliance system built on Salesforce, with regulation pages from ISO 13485 for medical devices to AS 9100 for aerospace and IATF 16949 for automotive. It added batch records in June 2026 and reaches the laboratory by integrating a separate LIMS. In Seal, batch records run on the same records as laboratory testing and quality, so a batch, its results and its deviations are reviewed together.

How do CQ.AI agents differ from Neil?

ComplianceQuest says CQ.AI helps users author records, finds similar past records and suggests root causes and actions, and assists with impact assessments in change orders: it works on quality records. Neil prepares changes to the process itself, with their tests, for your approval, across Seal’s records and connected systems. In line with the EU’s draft GMP Annex 22 on AI, Neil is not used in GMP execution. It helps set up configuration, which your team verifies and releases under change control.

How long does it take to start with Seal?

Once the scope is agreed and the inputs received, Seal prepares a first working process and its validation pack to evaluate within 48 hours, configured from one of your procedures. Production timing then depends on scope, interfaces, migration and your release requirements.

Start beside ComplianceQuest.

Start with one process. Seal’s ComplianceQuest connection reads the supplier and quality records that process needs, so nothing has to move on day one.

Book a demo