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Veeva Vault QMS tracks the quality process. Seal runs the work that process governs.

Seal, the GxP execution system, is your eBR, your QMS and more. Neil, your AI agent, does the paperwork across your systems. You sign. Skye Biologics cut non-⁠conformances by 40%. Start with one process beside Veeva Vault QMS.

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Where Veeva Vault QMS falls short.

From Veeva’s own pages, help and annual reports.

  • Veeva services, FY2026
    $511 million
    From R&D and quality
    $322 million
    Seal
    Neil, then your approval

    Configured by a services team.

    Veeva says Vault is configured point-and-click, yet its professional services, including “solution design and configuration”, earned $511 million in fiscal 2026. In Seal, Neil configures the first process from your procedure, and your team approves it.

    Veeva, Form 10-K, March 2026
  • 2007
    CRM for life sciences
    2011
    Vault, for promotional materials
    2016
    QMS, on Vault
    The batch
    From manufacturing systems

    A content platform, extended.

    Veeva began in 2007 with CRM, introduced Vault in 2011 for promotional materials and added QMS in 2016. Batch Release gathers batch data from manufacturing systems. In Seal, the lab, the batch and quality are one set of records.

    Veeva, Form 10-K, March 2014
  • Deviation Agent
    Summarises an investigation
    Also
    Answers questions
    Neil
    Drafts the change

    Its AI summarises. Neil does the paperwork.

    Veeva’s Deviation Agent writes a narrative summary of an investigation or CAPA plan and answers questions about the record. Neil prepares the change itself and the paperwork around it, for your team to approve.

    Veeva Quality help, July 2026

See it in Seal.

Real Seal screens with fictional test data: one late transfer, from the batch record to the fix, then Neil’s overnight release review.

  1. 1

    Each value at the step it belongs to.

    Batch B-041’s readings are recorded as the work happens, with its sample and its deviation linked to the record.

    Batch record B-041, post-mix hold and transfer, in Seal: the instruction to transfer within 45 minutes of completing the mix, process readings at 10:12, 10:42 and 11:04 with temperature and pH, and the linked lab sample IPC-041 and investigation DEV-018.
    1. The step’s limitTransfer within 45 minutes of completing the mix.
    2. Recorded as it happensMix complete at 10:12, transfer at 11:04: 52 minutes.
    3. The deviation, linkedDEV-018 sits on the batch record it concerns.
  2. 2

    The deviation starts with its evidence.

    DEV-018 has the batch, its readings and the sample linked, so the investigation starts from the facts.

    Deviation DEV-018, extended post-mix hold, in Seal: the affected batch B-041, the transfer 52 minutes after mixing against a permitted 45, and a table of evidence from the process readings, temperature readings and sample IPC-041.
    1. The batchB-041, the batch the deviation concerns.
    2. What happened52 minutes, against a permitted 45.
    3. The evidenceReadings and the sample, from the same records.
  3. 3

    The fix is a change to the workflow.

    CC-019 makes the record calculate the hold and route anything over 45 minutes. It is verified before release, and the next batch runs the new version.

    Change CC-019, elapsed-time check, in Seal: DEV-018 as the reason, the affected procedure MBR-014, a table of current and proposed workflow behaviour, a verification plan at 44, 45 and 46 minutes and a missing start time, and a release review for authorised people.
    1. From the deviationDEV-018 is the reason for the change.
    2. The workflow itselfThe hold is calculated from both timestamps, and anything over the limit is routed for assessment.
    3. Verified before releaseAt 44, 45 and 46 minutes, and with a start time missing.
  4. 4

    Neil checks every lot. People decide.

    Overnight, Neil checked each lot against its release plan and said what its record leaves out.

    The release board in Seal: 111 lots in release across three sites, $123M waiting, 86 with nothing open, and a table of the lots with findings, each with Neil’s summary, its value and a predicted certification date.
    1. The morning, in two lines111 lots and $123M waiting. 86 need only a decision.
    2. Neil’s summary of each lotWhat is open, and where Neil found it.
    3. A predicted certification dateFrom how long this site’s lots have taken.

What Seal’s customers measured.

Each figure links to the customer’s story.

QualityAcclinate and Skye Biologics

−50%
quality cycle times at Acclinate, from a procedure change to everyone trained.Acclinate
−40%
non-conformances at Skye Biologics, with training checked before execution.Skye Biologics

RecordsMiAlgae and Bioventix

−75%
documentation time at MiAlgae, from the lab to commercial production.MiAlgae
−80%
document admin time at Bioventix, after two decades on paper.Bioventix

Veeva Vault QMS and Seal, side by side.

Every source is listed under References.

Veeva Vault QMSSeal
What it isQMS application in Veeva Quality Cloud¹The GxP execution system: your eBR, your QMS and more
Data modelQuality event records, such as deviations and complaints²Primitives your team composes: record types, their relationships, steps and checks
AIAgents summarise investigations and answer questions²Neil, Seal’s AI agent, prepares changes to the process; your team approves them
ApplicationsQMS, QualityDocs, Training, LIMS and Batch Release, each separate¹One platform, one set of records
Configuring itPoint-and-click, says Veeva;³ services 16% of revenue⁴Your team, with Neil preparing it
ManufacturingBatch Release reviews data from other systems⁵Batch records run in Seal
A corrective actionChange control, then document change control⁶A tested change to the workflow
ValidationVeeva does IQ and OQ; you assess and test, for a release about every four months⁷Your team approves the intended use; selected tests run on each change prepared for review

Summary

The story
Veeva Vault QMS is good for quality processes shared with sites, suppliers and contract partners.⁶ Veeva was founded in 2007 to sell CRM to life sciences companies and in 2011 introduced Vault to manage promotional materials, each Vault application shipping with “a pre-built data model, pre-defined workflows”.⁸ QMS followed in 2016, bringing quality processes to that document platform after QualityDocs.⁹ Its processes run on quality event records, such as deviations and complaints,² with controlled documents, training, LIMS and batch release in separate applications.¹ Veeva says Vault is configured without writing code,³ yet services were 16% of its revenue in fiscal 2026,⁴ and a new Vault version arrives about every four months for each customer to assess, testing what its assessment calls for.⁷ Its AI, announced in April 2025 as Veeva AI and now called Vault AI,¹⁰ drafts investigation and CAPA plan summaries in QMS and answers questions about the record.¹¹ If your processes match Veeva’s best practices and your team can assess each release, it can work well. That is rare, and rarer now that the work changes so fast.

1What Veeva Vault QMS offers.

Veeva says QMS provides “best practice processes” for deviations, audits, complaints, lab investigations, change controls, CAPAs, supplier quality and quality risk management, modified through “point and click” configuration.⁶ It is one application in Veeva Quality Cloud, beside QualityDocs, Training, LIMS, Batch Release and others,¹ and Veeva now names it Veeva QMS.¹²

2Neil does the paperwork across Veeva. You sign.

You can keep Veeva. Seal’s Veeva Vault QMS connection links deviations, CAPAs and change controls with related work in Seal through a scoped Vault API integration, and the Vault library shares captured versions of selected documents, including QualityDocs, to reference in documents, comments and Neil, your AI agent.

Neil can also use the record actions exposed through your configured Vault AI connection: each person connects their own Vault account, the Vault administrator enables the agent actions and API access, and each call requires approval. Start with read access, and treat any write to Veeva as a separate decision. Neil is not used in GMP execution.

3Start beside Veeva.

  1. Choose a process where findings should change how the work runs, such as a release test whose limit or review step keeps producing investigations.
  2. Bring the procedure or specification, a representative event and the records it touches. Start with sample material, or arrange an NDA first.
  3. Neil proposes the workflow and your quality team checks it against how the work runs. Once the scope is agreed and the inputs received, Seal prepares the first working process and its validation pack to evaluate within 48 hours. Production timing then depends on scope, interfaces, migration and your release requirements.
  4. Share the procedures the process needs from QualityDocs through the Vault library, and connect Veeva QMS read-only for the related deviations and CAPAs.
  5. As more processes move, agree which records move and which stay retrievable in Veeva, and reconcile representative records before you rely on the new workflow. Retention obligations continue for what stays.

References

  1. 1Veeva Quality Cloud, Veeva Systems. https://www.veeva.com/products/quality-cloud/ (read 5 November 2026)
  2. 2Using the Deviation Agent (QMS), Veeva Quality help, 26R2, updated 20 July 2026. https://quality.veevavault.help/en/gr/1006459/ (read 5 November 2026)
  3. 3Veeva Vault Platform, Veeva Systems. https://www.veeva.com/products/vault-platform/ (read 5 November 2026)
  4. 4Veeva Systems Inc. Form 10-K for the fiscal year ended 31 January 2026, U.S. Securities and Exchange Commission. https://www.sec.gov/Archives/edgar/data/1393052/000139305226000014/veev-20260131.htm (read 5 November 2026)
  5. 5Batch Release Overview, Veeva Quality help, 26R2, updated 8 July 2026. https://quality.veevavault.help/en/gr/700756/ (read 5 November 2026)
  6. 6Veeva QMS Features Brief, Veeva Systems. https://www.veeva.com/wp-content/uploads/2016/07/Veeva-QMS-Features-Brief.pdf (read 5 November 2026)
  7. 7Veeva Vault Validation Features Brief, Veeva Systems. https://www.veeva.com/resources/veeva-vault-validation-product-brief/ (read 5 November 2026)
  8. 8Veeva Systems Inc. Form 10-K for the fiscal year ended 31 January 2014, U.S. Securities and Exchange Commission. https://www.sec.gov/Archives/edgar/data/1393052/000119312514103258/d646612d10k.htm (read 5 November 2026)
  9. 9Veeva expands into quality management systems, Pharmaceutical Commerce, 7 June 2016. https://www.pharmaceuticalcommerce.com/view/veeva-expands-quality-management-systems (read 5 November 2026)
  10. 10Announcing Veeva AI, Veeva Systems, 29 April 2025. https://www.veeva.com/eu/resources/announcing-veeva-ai/ (read 5 November 2026)
  11. 11Using the Complaint Agent (QMS), Veeva Quality help, 26R2, updated 20 July 2026. https://quality.veevavault.help/en/gr/1006457/ (read 5 November 2026)
  12. 12Veeva QMS, Veeva Systems. https://www.veeva.com/products/veeva-qms/ (read 5 November 2026)

AQuestions and answers

Is Seal better than Veeva Vault QMS?

Yes. Veeva Vault QMS is good for quality processes shared with sites, suppliers and contract partners. Veeva was founded in 2007 to sell CRM to life sciences companies and in 2011 introduced Vault to manage promotional materials, each Vault application shipping with “a pre-built data model, pre-defined workflows”. QMS followed in 2016, bringing quality processes to that document platform after QualityDocs. Its processes run on quality event records, such as deviations and complaints, with controlled documents, training, LIMS and batch release in separate applications. Veeva says Vault is configured without writing code, yet services were 16% of its revenue in fiscal 2026, and a new Vault version arrives about every four months for each customer to assess, testing what its assessment calls for. Its AI, announced in April 2025 as Veeva AI and now called Vault AI, drafts investigation and CAPA plan summaries in QMS and answers questions about the record. If your processes match Veeva’s best practices and your team can assess each release, it can work well. That is rare, and rarer now that the work changes so fast. Seal has no fixed model of one kind of work. It is built from primitives: record types, the relationships between them, and the steps and checks that use them, which your own team composes into your process, with Neil able to prepare each change for approval. So one platform runs process development, the laboratory, manufacturing, batch release and the quality system, and each change becomes a new version, released once its selected tests pass, while earlier runs keep theirs. Moving from paper, Skye Biologics cut non-conformances by 40%, with training checked before execution.

Do we have to replace Veeva?

No. Seal’s Veeva Vault QMS connection links deviations, CAPAs and change controls with related work in Seal through a scoped Vault API integration, and the Vault library shares selected QualityDocs documents with chosen Seal groups. Start one process beside it, with read access, and agree mappings, transfer direction and permissions for your process first.

Does Seal run manufacturing as well as quality?

Yes. Seal runs electronic batch records and device history records on the same records as its QMS and LIMS, with training and equipment status checked at the step that depends on them. Veeva Quality Cloud lists no manufacturing execution application, and Veeva Batch Release reviews a batch from information gathered from quality, regulatory and manufacturing systems.

How often does Veeva release a new version?

Approximately every four months, and each customer’s assessment of risk and impact determines its validation testing for that release. In Seal, selected acceptance tests run when a change is prepared for review, and publication requires current passing results.

How do Veeva’s AI agents differ from Neil?

In Veeva QMS, the Deviation and Complaint Agents generate a narrative summary of an investigation or CAPA plan from related records and answer questions about the record, for the user to review and save; they do not support custom objects. Neil prepares changes to the process itself, with their verification, for your team to approve. Neil is not used in GMP execution.

Is Veeva Vault QMS the same as Veeva QMS?

Yes. Veeva launched the product in 2016 as Vault QMS and now names it Veeva QMS within Veeva Quality Cloud.

How long does it take to start with Seal?

Once the scope is agreed and the inputs received, Seal prepares a first working process and its validation pack to evaluate within 48 hours, configured from one of your procedures. Production timing then depends on scope, interfaces, migration and your release requirements.

Start beside Veeva Vault QMS.

Keep Veeva. Seal’s Veeva Vault QMS connection and Vault library let Neil and your team work from the deviations, CAPAs and procedures you choose while you start one process in Seal, so nothing has to move on day one.

Book a demo