Integration guideAPI integration

ETQ Reliance

Set up per project on the vendor’s API: connect quality events with production context and follow-up evidence.

Illustration of a seal beside an open evidence folio containing SOP, training and execution records.

Review CAPA recurrence. Use the permitted ETQ Reliance records and show me the supporting evidence.

Neil

Once the API connection is configured, I’ll compare selected events, actions and later observations in an effectiveness-review draft.

Quality application records and fields enabled through Reliance Web Services.

What you get

Review CAPA recurrence

  • Findings linked to source records
  • Missing evidence and unresolved questions
  • Follow-up work for your team
Illustrative work with ETQ Reliance: a request to Neil, the source it reads and what it returns.

1What’s connected.

Connect quality events with production context and follow-up evidence. Scope an API integration so Neil can use the permitted records to prepare analysis, reports and follow-up work.

Connection setup and permissions

Use Reliance’s RESTful Web Services. Agree the applications, forms and fields exposed by your configuration before mapping events to other systems.

We scope this connection against the provider’s documented interface for your environment. Start with read access; any source-system changes need separately configured actions and controls.

2Start with the job.

Records in scope: Quality application records and fields enabled through Reliance Web Services. Tell us the job, and we’ll confirm the interface, permissions and implementation scope with your team.

Discuss this connection →

3What Neil can do with ETQ Reliance once connected

Once the relevant API access and data mappings are configured:

Review CAPA recurrence
Compare selected events, actions and later observations in an effectiveness-review draft.
Investigate a supplier trend
Join supplier quality events with permitted ERP receipt data.
Prepare an audit response
Collect the selected quality records and flag missing supporting evidence.

4Connection questions

Will this work with our ETQ Reliance environment?

We check your product edition, API availability, authentication and permitted records against the job you want Neil to do. The linked provider documentation describes the interface; Seal does not yet have a guided connector for it.

5Before it goes live.

Access and any write-back

Define which records are in scope and whose permissions apply. Whether the connection writes back at all is a separate decision, with its own mapping and approval.

Data and failure handling

Agree the field mapping, identifiers, units and source of record. Test missing or duplicate data, interrupted transfers and recovery before relying on the connection.

Verification and release

Review the configured connection for its intended use. Keep the requirements, checks and evidence with the change, and approve the release through your team’s controls.

Read the assurance detail →